Frequently Asked Technology Questions

The Web

  1. How do I establish a web presence?
  2. Can I use student's name on a web page?
  3. Can I use comments on my blog?
  4. Can I sell my use my web page for commercial purposes?
  5. Can I redirect external content to my website?
  6. How often should I update my site?
  7. Can I post copyrighted material to my site?

Wireless Network

  1. As a teacher, how can I use the wireless network?
  2. As a student, how can I use the wireless network?
  3. As a guest, how can I use the wireless network?

Computers

  1. When will my computer(s) be replaced ?
  2. When does other (non-computer) hardware get replaced?
  3. How do I know when the computer assigned to me is up for replacement?
  4. What computers are backed up by IS?
  5. How often should I back up my data?
  6. How can I make it easy to stay current with backups?
  7. What should I know about my faculty laptop ?

Email

  1. Can I use my school e-mail account for personal business?
  2. How private is my school e-mail?
  3. Which mail programs can school employees use?
  4. Why should I use a local mail client instead of Webmail for my daily use?
  5. What happens to my e-mail account when I no longer work for or attend the Laboratory Schools?

Telephones

  1. What should I do if I have problems with my telephone or I need a new service?
  2. What do I do if my telephone isn't working?
  3. What if I or someone in my department is changing offices?
  4. I don't have voice mail but I'd like to request it. Whom do I contact?
  5. I think I need to upgrade my telephone to one with more features. Whom do I contact?
  6. How do I learn about my telephone and/or voice mail features and how to use them?
  7. How can I dial long distance numbers?
  8. Where can I find listings of school and University phone numbers?

Miscellaneous

  1. Can I donate technology to Lab?
  2. How can I aquire new technology hardware (computers, cameras, video etc.)?
  3. What is Garbanzo ?
  4. What services does IS not provide ?